Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Imaging and Histology Core Facility (IHCF) provides a wide array of imaging services to NAU faculty, students, as well as to our industry partners in Arizona and beyond. We are committed to excellence in education, research, mentoring, and technology. Our team strives to make IHCF a model for Arizona's Bioscience Roadmap while serving Northern Arizona University's diverse research and teaching interests in materials and biological sciences. Our facility is housed within the College of Environment, Forestry, and Natural Sciences, and is open to researchers here at NAU as well as to our partners in industry, who use the equipment with proper training. Our staff also provides fee-for-service imaging at appropriate, modest rates.
| Jorge Munoz | Interim Manager | (520) 833-6539 | jam883@nau.edu |
| Robert Kellar | Director | robert.kellar@nau.edu |
| Hours | Location |
|
8 am - 5 pm/Mon - Fri |
Room 103 Building 88 |
*Core staff is available 8 am - 5 pm/Mon - Fri
Links and Resources
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Jorge Munoz |
Interim Manager
|
(520) 833-6539
|
jam883@nau.edu
|
Room 103 Building 88
|
